Customer satisfaction is our #1 priority here at Systems Evolved.
On our services, you do not pay a dime if we do not solve your problem. Once services are rendered to customer satisfaction, all labor is then non-refundable.
Because of the nature of truly custom machines, once a machine is built, tested, and shipped, it cannot be returned. We guarantee our labor and will replace or repair at our discretion any problems in the build. If a component dies after delivery (unlikely due to stress testing), we will facilitate the manufacturer warranty process.
Deposits on custom builds are refundable for 30 days. After 30 days, refunds for deposit will be available as in-store credit only.
No shipping charges will be refunded under any circumstances.
If you have any questions or desire clarification, please dont hesitate to reach out to me at firstname.lastname@example.org or 859-340-2782!